store policy

Personal information that we collect:

In order to fulfil your order we will collect your delivery details such as name and address, the payment details for the method you choose to use, you may choose to add details if you purchase the item as a gift or if you contact me directly or if you set up a an account.

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How we store your information:

We will keep all emails and details pertaining to your order for as long as needed to comply with UK law, resolve disputes and our taxes. Typically we will retain your information for 7 years after your most recent purchase.

For the purposes of GDPR, I, Sharon Robins am the data controller of your information. If you would like to contact me, I am available at PeonyandWren@gmail.com. If you wish your personal information to be deleted, please contact me via email and I will delete all information except what I must retain for legal reasons.

I choose to work with third party service providers who comply with GDPR to ensure that your data is as safe as possible, please see their policies for further information.

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How we use your information:

When arranging delivery of your goods we may need to share your information with courier or postal services.

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We also use your information to comply with UK laws. For example, we may collect, use, retain, and share your information if we have a good faith belief that it's reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.